1. About Smart Content

Smart Content is a web and mobile-based learning software developed and operated by Softech Smart Solutions. The platform is designed to deliver digital learning content in a structured and secure manner based on user roles.

Smart Content allows authorized users to log in and access learning materials such as videos, images, PDF documents, and presentation files (PPT). The content displayed to each user is determined by their assigned role and access permissions.

Smart Content is a role-based learning platform. Access to content is restricted and managed by administrators to ensure users can only view learning materials relevant to them.

2. Information We Collect

• Basic personal information such as name, email address, and phone number
• User login credentials and role-based access information
• Content interaction data, such as viewed learning materials
• Technical and usage data for platform performance and security

3. How We Use Information

• To authenticate users and manage secure access to the platform
• To deliver learning content based on user roles and permissions
• To maintain, improve, and optimize the learning platform
• To ensure system security and prevent unauthorized access
• To comply with applicable legal and regulatory requirements

4. Data Protection and Security

Softech Smart Solutions uses industry-standard security measures to protect personal data and uploaded learning content from unauthorized access, alteration, or misuse. Access to content is controlled through secure authentication and role-based authorization.

5. Sharing of Information

Smart Content does not sell, rent, or trade personal information. Data may be shared only with trusted service providers when required to operate the platform or when legally mandated.

6. User Rights

• Access and review personal account information
• Request correction of inaccurate personal data
• Request deletion of personal data, subject to legal and operational requirements

7. Learning Content Responsibility

All learning materials uploaded to Smart Content, including videos, images, PDFs, and presentations, are managed by authorized administrators. Softech Smart Solutions does not claim ownership of uploaded educational content unless explicitly stated.

8. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page and may also be communicated through the Smart Content platform.

If you have any questions about this Privacy Policy, please contact us at itsupport@softechsmartsolutions.in.